Frequently Asked Questions
Q. Is your 35% really 35% Food Grade Hydrogen Peroxide?
A. Yes, absolutely. We have been in business since early 2011 and our business has been built on Honesty, Integrity and Upfrontness.
Q. I’m looking on your website and there’s two different 35% H2O2 products. One says 35% food grade and one says Spa Science. I’m trying to figure out what is the difference?
A. They are both certified 35% food grade hydrogen peroxide. Our 35% Spa Science is labeled for use as a water maintenance additive in hot tubs, pools, wells, or other water sources intended to be used by humans. That being said, our Spa Science is more economical at the moment in an effort to help with the cost of buying in larger quantities that are often required for these applications. You can save a few dollars going with our 35% Spa Science.
Did you know? Cancer has been linked to exposure to the disinfection by-products (DBPs) created when using chlorine in the hot tub.
Q. When will it ship?
A. We try to ship next day however 2-3 days can be expected. Please note in the event of global events, natural disasters, large order volumes, or supply chain gaps shipping times may increase.
Q. Can your 35% be used internally?
A. Diluting 35% food grade hydrogen peroxide at a ratio of 3-4 drops of 35% into 8 oz of distilled water will give an end concentration level of 384 ppm which is well within the level deemed as safe for using hydrogen peroxide as a water additive set by the FDA.
Q. I got some on my hands and now my fingers are white! What should I do?
A. Stay calm – it’s not permanent. Wash your hands with plenty of soap and water (or just rinse well with water) and color will return to normal within 30-60 minutes or so typically. We don’t recommend allowing undiluted 35% hydrogen peroxide to contact your skin and suggest using nitrile or latex gloves when handling product. DO NOT ALLOW CONTACT WITH EYES.
Q. Can I use 35% hydrogen peroxide to cure or treat my _____________?
A. Our products are not intended to diagnose, prevent or cure any disease. That said, the research supports there are many beneficial effects hydrogen peroxide can have on the body. Switching from chlorine to hydrogen peroxide eliminating exposure to toxic chemicals in my opinion will reduce the risk toxic chemicals present in causing disease. This statement has not been evaluated by the FDA. –
Q. I received my order and it appears as though it has leaked what should I do?
A. ATTENTION EAST OF THE CASCADE MOUNTAIN CLIENTS FEDERAL REGULATIONS MANDATE PRESSURE RELIEF CAPS
Please open the plastic bags carefully and ensure the transit was gentle. We anticipate your order to arrive with all the peroxide in the bottle and we take precautions and effort to achieve this. Do to the nature of hydrogen peroxide, concentration, shipping and conditions that are out of our control, leaks are unlikely however possible. Altitude gain and extreme barometric changes can build pressure causing minor seepage.If the inside of the bags appear wet unpack in an area safe. Such as a kitchen sink or possibly outside. Wear gloves and eye protection rinse bottles with water and packaging with water before disposal. High pressure seepage will not effect the quality of the hydrogen peroxide. Please let us know if your order arrives anyway but satisfactory. 1-877-434-4262.
Q. What is the material of the bottle for this product?
A. All bottles are HDPE Food Grade BPA free except for the 1 oz and 2.5 oz. The 2.5 (75ml) silver brushed aluminum bottles have a FDA approved food contact grade BPA free inner poxy-phenolic gold lining. Excellent corrosive and chemical resistance. The 1oz (30ml) blue cobalt bottles are food grade BPA free as well.